Head of Projects/Chief of Staff

Overview

We are seeking a highly organised and detail-oriented Head of Projects/Chief of Staff to support a Principal of a family office based in Central London. This role requires exceptional communication skills, a high level of organisation, and a talent for synthesising information.

The ideal candidate will align with the family’s creative vision and commitment to sustainability.

Job duties

Responsibilities of the Head of Projects/Chief of Staff for the family office based in Central London include: 

Principal Support:

  • Manage the Principal’s daily schedule and project-related workflow
  • Prepare and present information in an easily consumable format (e.g., PowerPoint, property and project reports)
  • Anticipate and proactively address the Principal’s needs
  • Facilitate decision-making by presenting structured options and recommendations

Project Coordination:

  • Oversee and coordinate multiple projects, including construction and development initiatives
  • Assist with recruiting and managing project managers
  • Ensure timely task completion and adherence to deadlines
  • Hold external vendors accountable for delivering within agreed timelines
  • Provide regular status updates in the Principal’s preferred format

Communication:

  • Serve as a liaison between the Principal and stakeholders
  • Draft correspondence and documents on behalf of the Principal
  • Ensure clarity and consistency in all communications

Meeting Management:

  • Prepare for meetings by ensuring proper setup and documents are ready in advance
  • Attend meetings and take minutes as needed
  • Follow up on action items with stakeholders

Information Gathering & Management:

  • Analyse and synthesise complex information from various sources
  • Create standardised reports and presentations for the Principal
  • Maintain an organised system for accessing key project information quickly

Process Improvement:

  • Identify opportunities to streamline operations
  • Implement systems to track progress and measure success
  • Refine information presentation methods based on feedback

Office Management:

  • Ensure the smooth running of the office, including maintenance and onboarding of new team members.

Candidates must be/have:

  • A Bachelor’s degree in Business Administration, Communications, or related field
  • 5-10 years of experience in Executive Support, Project Management, or similar roles
  • Experience within family offices or high-end residential environment
  • Exceptional organisational skills and strong attention to detail
  • Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and management tools (e.g. Gantt charts)
  • Strong interpersonal and communication skills, both written and oral
  • Ability to synthesise complex information into clear, concise formats
  • Resourceful, collaborative, and able to work directly with high-net-worth individuals
  • Acts with authenticity, discretion, and integrity
  • Adaptable to the Principal’s work style and preferences
  • Self-starter who is results-driven and accountable
  • Ability to manage multiple tasks in a fast-paced environment
  • Resourceful in solving complex problems and assessing information credibility

Hours

Full-time.

Location

Based in the family office in Central London.

Salary

£125,000 – £135,000, depending on experience and prior earnings.

Job ref

CP738: Head of Projects/Chief of Staff for a Family Office.

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Head of Projects/Chief of Staff