House Manager / PA

Job overview

Our client is looking for a House Manager with a least 10 years’ experience including working for a family on their iconic formal estate in Wiltshire and their London town house.

This is a great opportunity for a House Manager to work for a fantastic family and to join a cohesive team of private household professionals.

Job duties:

The role is around 70% House Manager; 30% PA.

  • Household management, including administration pertaining to running a household
  • PA duties, to include accounting, scheduling, rotas, travel bookings and itineraries, restaurant bookings, vehicles, dairy management, general admin and filing
  • Liaison with all departments within the business
  • Maintaining inventory of all furnishings and equipment in the house, including ordering replacements when needed
  • Writing of household manuals and policy documents for Employers approval
  • The maintenance and upkeep of all UK homes
  • Preparation of all homes in the UK and abroad prior to Principals visits
  • Engaging and overseeing outside contractors, service providers and suppliers
  • Implementation and development of systems and processes inside the houses
  • Oversee construction projects and liaise with project managers and designers
  • Supervising and training household staff and overseeing staff schedules
  • Must be prepared to undertake hands on housekeeping duties
  • Oversee the hiring of Private Staff together with Private PA
  • Ensure all staff are trained on principles’ routines and preferences
  • Conduct household staff performance management reviews
  • Ensure efficiency, harmony, and high morale throughout the household team
  • Hold monthly staff meetings with a focused agenda and ensure follow up of all action points
  • Coordinating deep cleans when principles are away
  • Valeting/wardrobe management
  • Silver service hosting
  • Antique and fine furniture experience
  • Running personal errands
  • Stock organising and ordering
  • Occasional travel with the family
  • Looking after Guests
  • Overseeing private events both within the House and the Estate
  • Organising private dinners and events

Candidate must be/have:

The private household is busy and requires a House Manager who can lead, train, and manage a diverse team, but also someone who rolls up their sleeves and is prepared to turn their hand to any task to ensure the house and the family’s needs and requirements are met. Experience in luxury 5-star hospitality would be a preference.

Someone who is adaptable, kind with a good sense of humour.

The role is Wiltshire based however regular weekly visits to the London property are normal (accommodation within the property will be provided when in town).

Strong experience setting up systems/manuals and SOPs is imperative.


A cottage on the Estate will be provided.


Full time


London and Wiltshire


£65,000 – £70,000

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House Manager / PA