House Manager

Overview

A prestigious private household in Primrose Hill is seeking a highly organised, discreet and proactive House Manager to oversee the day to day running of their 18,000 square foot London residence. The property includes eight bedrooms, a swimming pool, gym, antiques and an extensive art collection.

The family of four, including two grown up children, maintain exceptionally high standards and frequently travel to their residences in Scotland and the Mediterranean.

The successful House Manager will ensure the household operates seamlessly, whether the Principals are in residence or away.

Job duties

Household & Team Management

  • Full operational management of the private residence in Primrose Hill
  • Day-to-day oversight of household operations, maintenance, and budgets
  • Recruitment, training, supervision, and performance management of all household staff
  • Creating and managing staff rotas, schedules, and cover
  • Acting as the central point of management with clear reporting structures
  • Conducting household inspections and reporting repairs for approval
  • Overseeing external contractors, suppliers, and service providers
  • Maintaining household inventories
  • Creating and enforcing SOPs, house manuals, and staff presentation standards
  • Establishing and maintaining household systems, documentation, and infrastructure

Butler & Personal Support Duties

  • Preparing and serving light meals, including:
    • Breakfasts
    • Tea, coffee, healthy snacks, and protein drinks
  • Preparing and serving cocktails for the family and guests
  • Greeting all guests in a warm, professional manner

Errands & Support

  • Grocery shopping at specified stores
  • Running errands for the family
  • Driving duties (excellent driving skills required)
  • Managing flowers throughout the house

Travel & Global Support

  • International travel as required
  • Training and overseeing overseas household staff
  • Assisting with travel coordination and accompanying principals when needed

Events & Additional Support

  • Planning and overseeing private events and entertaining
  • Providing light PA support where required
  • Ensuring security awareness and smooth household operations at all times

Candidates must be/have:

  • Proven experience in a senior private household role (House Manager / Head Butler)
  • Exceptional discretion and confidentiality (NDA required)
  • Strong organisational and multi-tasking skills
  • Excellent verbal and written communication
  • Confident leadership style with a collaborative, team-focused approach
  • High level of common sense and problem-solving ability
  • Flexible attitude to hours and travel
  • Positive, proactive “can-do” mindset
  • Willingness to learn and adapt
  • Computer literate
  • Full UK driving licence
  • Clean DBS required

Probation & Benefits

Probation: 3 months.

Notice: 1 month post-probation.

All reasonable work related travel expenses covered; plus inclusion of pension, healthcare and annual discretionary bonus.

Accommodation

This is a live-out position. Staff accommodation will be provided when required during travel.

Hours

Full-time. 45 hours per week, Monday – Friday (with a degree of flexibility for the Principals requirements/travel).

Location

Primrose Hill, London, UK + occasional travel.

The role is based in a dedicated basement office within the residence.

Salary

£90,000.

Job ref

CP920: Live-out House Manager in Primrose Hill, London.

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House Manager