What are the responsibilities of a Chief of Staff?
A Chief of Staff’s responsibilities are centred around managing the day-to-day operations, providing efficient and discrete support to the Principal(s) and the household, and ensuring the well-being of all household staff.
The specific priorities can vary depending on the size and needs of the household, but typically this includes:
Household management:
Managing the overall operation of the household, including overseeing staff (such as housekeepers, chefs, gardeners, and nannies), maintaining the physical property, and ensuring that the household runs smoothly.
Staff supervision:
Hiring, training, and supervising household staff, including setting expectations, managing schedules, and addressing any personnel issues that may arise.
Budget management:
Handling household finances, including budgeting, expense tracking, and financial planning, while ensuring that expenses align with the household’s financial goals.
Event planning:
Organising and managing special events, gatherings, parties, and holidays hosted by the household owner, including guest lists, catering, decorations, and logistics.
Travel and itinerary planning:
Arranging travel plans, accommodations, and itineraries for the household owner and family members, whether for business or leisure.
Security and privacy:
Ensuring the security and privacy of the household and its residents, including implementing security measures, hiring security personnel if necessary, and maintaining confidentiality.
Vendor and contractor management:
Coordinating and overseeing relationships with service providers, contractors, and vendors who work with the household, such as maintenance personnel, landscapers, and suppliers.
Personal assistance:
Providing personal assistance to the household owner or family members as needed, which may include handling personal appointments, managing household inventory, and running errands.
Communication and coordination:
Serving as the primary point of contact for the household owner, managing their communications, scheduling meetings, and coordinating their daily activities.
Discretion and confidentiality:
Maintaining the highest level of discretion and confidentiality regarding the household’s affairs, the personal lives of the residents, and any sensitive information.
Emergency preparedness:
Developing and implementing emergency plans for the household, including procedures for medical emergencies, natural disasters, and other unforeseen situations.
Family support:
Providing support and assistance to family members as needed, including children, elderly relatives, or guests staying in the household.
Legal and compliance matters:
Ensuring that the household complies with all relevant laws and regulations, including employment laws, safety codes, and tax obligations.
Interested in our latest Chief of Staff roles? Please sign up to our job alerts or view our jobs page.
