The role of a Family Assistant in a Private Household

In the HNW or UHNW private household, the concept of luxury extends beyond material wealth and encompasses a lifestyle requiring meticulous management and personalised attention to detail. At the heart of this, a Family Assistant ensures every facet of the family’s needs is seamlessly managed.

The role is multi-faceted and combines duties of a Personal Assistant, Household Manager and sometimes even a Nanny, depending on the specific needs of the family. The position requires a unique blend of discretion, organisational skills, and the ability to anticipate the needs of the household.

Responsibilities of a Family Assistant include:

• Daily running of the household, which includes supervising household staff (such as housekeepers, chefs, nannies, drivers, maintenance, and gardeners), managing schedules, and ensuring that the home is well-maintained
• Coordinating with external vendors and contractors for maintenance, repairs, and any home improvement projects, ensuring that all work is completed to the family’s standards
• Keeping track of household supplies and ensuring that the home is always stocked with necessary items is another critical task. This can include everything from groceries to luxury goods
• Managing the family’s schedules, including arranging appointments, coordinating travel plans, and organising social events. Family Assistants often use digital tools to manage complex calendars and ensure that no detail is overlooked
• Whether it’s a weekend getaway or a holiday, Family Assistants handle all aspects of travel planning, including booking flights, arranging accommodations, and creating itineraries that meet the family’s preferences
• From picking up dry cleaning to purchasing gifts, the Family Assistant handles a wide range of errands. They are often entrusted with high-level purchases, requiring an understanding of the family’s tastes and preferences

In private households with children, a Family Assistant may also assist with:

• Managing the children’s schedules, arranging extracurricular activities, and coordinating with tutors or educational institutions
• Assisting with educational planning, including researching schools, organising home-schooling schedules, or even helping with homework and educational activities
• Organising family gatherings, dinner parties, or large-scale social events is another area where a Family Assistant’s expertise is invaluable
• Liaising with event planners and caterers to ensure that every event is executed flawlessly
• They also manage personal celebrations such as birthdays, anniversaries, and holidays, ensuring that these events are memorable and reflect the family’s personal style

A key responsibility of a Family Assistant is maintaining the utmost confidentiality. Given the nature of their work, they are often privy to sensitive information regarding the family’s personal and financial matters.

In essence, the Family Assistant is the unsung hero of the HNW and UHNW household—a dedicated professional who brings order, efficiency, and a personal touch to the lives of those they serve.

To view our latest Family Assistant opportunities head to our private household jobs page or sign up for future job alerts.